In case our articles and robust FAQ page don’t touch on your exact question, our support team would love to assist you! There are a few ways you can contact our Customer Support team; the best way to do so is through the web app or mobile app.

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How to contact HiHello support through the web app

1. Log into the web app and click the button on the top right corner where you see your name.

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2. Click “Contact Support” within the drop-down menu. 

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3. Let us know how we can help, then click Send.

How to contact HiHello Support through the mobile app

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1. Open the HiHello mobile app on your iPhone or Android and tap Settings in the bottom right corner.

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2. Scroll down to the “HiHello” section and tap Contact Support.

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3. Let us know how we can help, then click Send.

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How to contact HiHello support through email

While we recommend contacting our Customer Support team through the web or mobile apps to get the best assistance possible, you’re also able to contact us at support@hihello.me.

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Frequently Asked Questions

Where can I get an answer to my question quickly?  

You can visit the HiHello blog and search for keywords to find articles that likely answer your question.

Is HiHello support a robot or a real person? 

Our fully human support team review and respond to each support inquiry with the utmost care and attention.

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Did you find this article helpful? Let us know!

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