Frequently Asked Questions
If you already have a HiHello account, we recommend contacting us from within the HiHello app—this will allow us to have your account information available while reviewing your request.
You can also help us to spread the word about HiHello by posting to your social media accounts and tagging us. We’re always excited to see tweets, Facebook and LinkedIn posts, and TikTok and YouTube videos featuring your #HiHelloCard!
Blog Post: How to Sync HiHello with Google Contacts on iOS
Blog Post: How to Sync HiHello with Google Contacts on the Web App
Support for syncing to Microsoft Exchange is on our roadmap and will be released soon. If you’re interested in syncing to Exchange, let us know by emailing email@example.com.
Creating Your Digital Business Cards
Here’s how to change the color of your card:
Free: Select your card → Edit → Choose any color that appears under the “wave.”
Basic, Professional, or Business: Select your card → Edit → Pick from a preset color, or choose any color on the color wheel to customize the color of your card, the icons, and more.
One great thing about going digital is that you can put as much information as you’d like on your card, and you’ll never run out of space. Read our blog post, "A Guide to Digital Business Cards" to learn more about everything you can include on your virtual business card.
Here is a full list of what you can add to your card:
- Name (including a prefix, first name, middle name, last name, and suffix)
- Accreditations (like M.D., Ph.D., etc)
- Maiden name
- Preferred name (for example, Dr. Jones)
- Phone numbers
- Email addresses
- Physical addresses
- Nintendo Switch
- Xbox Live
To add a logo on iOS:
- Edit your card
- Tap “Logo”
- Search for your logo, or upload your own.
To add a logo on Android:
- Edit your card
- Tap “Logo”
- Upload your logo.
Logos can either be rectangular or square. For the best results, your logo should be a transparent PNG with minimal whitespace around the logo.
More card designs are on the horizon! To stay up-to-date with the latest features, make sure you enable HiHello’s push notifications.
Sharing Your Digital Business Cards
To learn more, read our blog post: How to Save a QR Code on Your Phone or Computer.
[+][country code][area code][phone number]
For more information, please visit the Twilio website.
Business Card Scanner
Self-Healing Address Book
Now, if you’ve synced your HiHello Contact List with your phone’s address book, in addition to seeing the lightning bolt emoji (⚡) you may also see the waving hand emoji (👋). Any contact with 👋 next to them means they were imported from your HiHello Contact List.
Log into your account on the web → click the card → Card permissions
As a reminder, anyone with admin access can edit or delete your card. Anyone with sharer access can only share your card.
Subscription Plans & Billing
To learn more, visit our Pricing page.