Frequently Asked Questions
You can also help us spread the word about HiHello by posting to your social media accounts and tagging us. We’re always excited to see social media posts featuring your #HiHelloCard!
How to Sync HiHello with Google Contacts on iOS
How to Sync HiHello with Google Contacts on the Web App
How to Sync HiHello Contacts with Microsoft Outlook
How to Sync HiHello with Salesforce
Creating Your Digital Business Cards
For a complete list of items you can add to your card, check out our guide to digital business cards.
How To Change the Color of Your Digital Business Card
One great thing about going digital is that you can put as much information as you’d like on your card, and you’ll never run out of space. Read our blog post, A Guide to Digital Business Cards, to learn more about everything you can include on your virtual business card.
Adding a logo to your business card is simple with HiHello. Using the web app or the Android or iOS apps, use the search feature to find your logo, or upload it yourself to add a logo to your business card.
The ideal logo for a HiHello card is a square logo with a 1:1 aspect ratio or a rectangular logo with a 2:1 aspect ratio. Logos should be tightly cropped (no white space around them) to make them appear as large as possible on the card. A transparent background (PNG) and logo colors with light and dark backgrounds will yield the best results.
Since the logo also appears on virtual backgrounds and email signatures, we recommend using a high-resolution logo with a minimum size of 512x512 pixels.
With HiHello Professional, Business, and Enterprise, you can add multiple logos, accreditations, and affiliation badges to your card by using the badge feature. While editing your card, tap Badge and upload or search for a logo.
The ideal size for badges is always the highest resolution available. Badges are resized to a width of 256 pixels, with height adjusted to maintain the correct aspect ratio.
Choose from our three distinct design options with a HiHello Professional, Business, or Enterprise plan. At this time, card designs can only be updated on the HiHello web app. (Don’t worry—as soon as you save your card with the new design, it will automatically appear on your mobile app.)
If you have a HiHello Professional, HiHello Business, or HiHello Enterprise account, follow the steps in this guide:
Sharing Your Digital Business Cards
To learn more, read our blog post: How To Print a QR Code From Your iPhone, Android, or Computer.
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For more information, please visit the Twilio website.
Business Card Scanner
Self-Healing Address Book
To resolve this issue, please follow these steps:
1. Open the Settings app on your iPhone.
2. Tap on General
3. Scroll to the bottom and then tap on VPN & Device Management
4. Tap into the HiHello Contacts Profile
5. Tap on Remove Profile to remove the profile from your phone.
Once the profile has been removed, then:
1. Open the HiHello app.
2. Tap on the Settings tab
3. Tap on Sync Contacts
4. Tap on Contacts on this device
5. Tap on Download the HiHello Contacts Profile. It is very important that you do this only once. After the profile has been downloaded, then the rest of the steps are to be done in the iOS Settings app.
Return to the Settings app, then:
1. Tap on General
2. Tap on VPN & Device Management
3. Tap on the HiHello Contacts Profile
4. Install the HiHello Contacts Profile
Or, watch this video to learn more about syncing contacts with your iPhone.
How to add an Email Signature to Gmail
How to add an Email Signature to Outlook Desktop
How to add an Email Signature to Outlook Web
How to add an Email Signature to Outlook Desktop Mac
How to add an Email Signature to Apple Mail iOS
How to add an Email Signature to Apple Mail Desktop
Subscription Plans & Billing
To learn more, visit our Pricing page.